Privacy Policy

This Privacy Policy applies to the Ozwin Casino website and its related services accessible at https://play.ozwincasino6.com/lobby/?skinId=1 and outlines how personal information is collected, used, disclosed, and protected in accordance with the privacy laws of Australia. By accessing and using Ozwin Casino, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Collection of Personal Information

Ozwin Casino may collect and process personal information from users in various ways, including but not limited to when you register for an account, make deposits or withdrawals, contact customer support, or participate in promotions. The types of personal information collected may include your name, date of birth, contact details, address, identification documents, payment information, transaction history, device and usage data, and correspondence records.

2. Use of Personal Information

Your personal information may be used by Ozwin Casino for the following purposes: to verify your identity and age, to create and manage your player account, to process transactions and payments, to provide customer support and respond to inquiries, to comply with legal and regulatory obligations, to detect and prevent fraud or other prohibited activities, to communicate important updates or promotional offers (where permitted by law), and to improve our website and services.

3. Legal Basis for Processing

Ozwin Casino processes your personal information based on one or more of the following legal grounds: the necessity to perform a contract with you, compliance with legal obligations, protection of legitimate interests such as fraud prevention and service improvement, and your explicit consent where required (for example, for marketing communications).

4. Disclosure of Personal Information

Ozwin Casino may disclose your personal information to third parties in the following circumstances: to payment service providers to facilitate deposits and withdrawals, to identity verification and fraud prevention agencies, to regulatory or law enforcement authorities as required by applicable law, to service providers who process data on our behalf, and to other entities in the event of a merger, acquisition, or sale of assets. All third parties are required to handle your information in accordance with this Privacy Policy and relevant data protection laws.

5. Data Security

Ozwin Casino implements appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include the use of SSL encryption, secure data storage, and access controls. While we strive to ensure the security of your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. International Data Transfers

Your personal information may be transferred to and processed in countries outside of Australia where our servers, service providers, or partners are located. In such cases, Ozwin Casino will take reasonable steps to ensure your information receives an adequate level of protection in accordance with applicable privacy laws.

7. Data Retention

Ozwin Casino retains your personal information only as long as is necessary for the purposes outlined in this Privacy Policy, to comply with legal or regulatory requirements, to resolve disputes, and to enforce our agreements. When personal information is no longer needed, we will securely delete or anonymize it.

8. User Rights

In accordance with Australian privacy law, you have the right to request access to your personal information, to correct inaccurate or incomplete information, to request the deletion of your data (subject to legal and regulatory obligations), to object to or restrict processing, and to withdraw consent to marketing communications at any time. To exercise these rights, please contact our customer support team using the contact details provided on our website. We will respond to your request within a reasonable timeframe and in compliance with applicable laws.

9. Cookies and Tracking Technologies

Ozwin Casino uses cookies and similar tracking technologies to enhance user experience, analyze website usage, and provide personalized content. Cookies are small text files stored on your device. You may manage your cookie preferences through your browser settings; however, disabling cookies may affect the functionality of our website.

10. Marketing Communications

Where permitted by law and with your consent where required, Ozwin Casino may send you marketing communications regarding promotions, bonuses, and new games. You may opt out of receiving such communications at any time by following the unsubscribe instructions included in the communication or by adjusting your account preferences.

11. Age Restrictions

Ozwin Casino is intended for users who are at least 18 years old or of legal gambling age in their jurisdiction, whichever is higher. We do not knowingly collect personal information from individuals under this age. If we become aware that we have collected such information, it will be promptly deleted.

12. Changes to This Privacy Policy

Ozwin Casino may update this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or service offerings. Any changes will be posted on this page and the revision date will be updated. Users are encouraged to review this policy periodically to stay informed about how their information is protected.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Ozwin Casino customer support through the contact details provided on our website. We are committed to resolving any privacy-related issues in a timely and transparent manner.

This Privacy Policy is effective as of 1 June 2024. Your continued use of Ozwin Casino services signifies your acceptance of this policy and any updates thereto.